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Support

Get support without the runaround.

Discord is fastest for setup and playback. Use tickets for billing, account changes, or anything private.

Tip: Include device model, app version, and a screenshot for faster troubleshooting.

Fastest route Discord for setup and playback help
Private requests Tickets for billing and account changes
Before or after signup Support stays available from first question to active account
Contact Paths

Choose the fastest route for the issue.

Start with the quickest option first, then move to tickets when the request needs account-specific details.

Discord Community

Best for setup and playback questions with practical help from staff and experienced users.

Open Discord

Support Ticket

Use tickets for account changes, billing requests, and issues that need private account details.

Submit Ticket

Client Area

Manage subscription status, renewals, and account details in one place.

Open Client Area
Include device model and app version Add screenshots for faster troubleshooting Use tickets for billing and private account issues
Support Questions

Before you open a ticket

These details help support move faster and route you to the right place the first time.

Include device model, app version, what you were trying to watch, and a screenshot if possible.

Use Discord for quick setup guidance. Use tickets for account, billing, and anything that needs private account info.

Yes. Trial users can still get setup and troubleshooting help so you can evaluate service quality properly.

Need Next Steps?

Review plans or ask questions first.

Pricing stays transparent, and support is available if you want reassurance before committing.