Yes. Cinder works on Firestick, Android TV, Apple TV, smart TVs, phones, tablets, and desktop. Start with the free trial to confirm your setup.
FAQ
Answers Before You Subscribe
Get clear answers on trial access, setup, billing, and support so you can decide with confidence.
No card required for trial Transparent plan options
General
Common Questions
Yes. The trial lets you evaluate stream quality, channel coverage, and performance before committing to a paid plan.
No. You can start the trial without entering payment details.
Yes. There are no lock-in contracts. You can manage or cancel paid plans from your Client Area.
Streaming
Quality and Reliability
Cinder uses redundancy and real-time monitoring to maintain stable playback during high-demand periods.
For reliable HD streaming, aim for at least 15 Mbps. For select 4K events or VOD titles, 30 Mbps or more is recommended.
Plans support 1 to 4 simultaneous connections. Choose the tier that matches your household usage.
Most buffering issues are resolved with player settings, network checks, or app updates. Support can guide you with device-specific fixes.
Billing and Support
Billing, Refunds, and Support
Yes. Plan differences are based on connection count and billing cycle length.
Cinder includes a 30-day refund policy so you can evaluate with lower risk.
You can open a ticket in the Client Area or use the Discord community channel for guided help.
Still need help? Submit a ticket or join Discord support.
Need A Direction?
Move forward with confidence
Choose pricing if answers are clear, or contact support when you want help before starting trial onboarding.
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