1) Activate Your Account
Use your trial or active plan details from your Client Area.
- Copy credentials exactly
- Use latest account info only
- Confirm active subscription status
Setup Guide
From Trial Signup to Playback
Follow this setup path to go from trial activation to stable playback in minutes on your main device.
Step-by-step setup path Fast troubleshooting help
Quick Start
Three-Step Setup
Use this three-step flow to validate your setup and start watching with confidence.
2) Connect Your Player App
Install a supported player app and enter your credentials.
- Keep app fully updated
- Set stream format to adaptive
- Restart app after first login
3) Validate Playback
Test sports, movie, and regional channels to confirm stable playback quality.
- Check at least 3 channel categories
- Test during peak hours if possible
- Contact support for device-specific optimization
Device Setup
Common Device Setups
Choose your device category and follow the matching steps.
Firestick / Android TV
- Install your app and allow required permissions
- Enter subscription details from Client Area
- Set player mode to hardware acceleration
Smart TV
- Use a supported player from your app store
- Input credentials exactly as provided
- Use wired Ethernet if possible for best stability
Phone / Tablet / Desktop
- Install compatible player for your platform
- Keep app and OS updated
- Use 5GHz Wi-Fi for smoother high-bitrate playback
Troubleshooting
Fix Common Issues Quickly
Restart your app and streaming device before deeper troubleshooting.
Confirm your plan is active in Client Area and that credentials were copied exactly.
Run a speed test and check router quality if buffering appears on all channels.
If issues persist, open a support ticket with screenshots and device details.
Need help resolving this now? Open a support ticket or ask in Discord.
Next Step
Continue to onboarding or support
Open the guided onboarding flow if trial is active, or contact support if setup still needs troubleshooting.