1) Copy Credentials
Open your account overview and copy username, password, and server URL exactly as shown.
- Avoid extra spaces when pasting
- Use latest credentials only
Start Here
Trial Onboarding in Four Steps
Use this checklist to go from account activation to reliable playback before your trial window closes.
Simple 4-step flow Covers common setup blockers Support path included
Quick Start
Do These Steps in Order
This path is optimized to get you from signup to smooth playback with fewer support tickets.
2) Connect One Device
Start with one device first (Firestick, Android TV, Apple TV, phone, or desktop).
- Use an updated player app
- Log in with copied credentials
3) Validate Playback Quality
Test live channels + VOD during your normal viewing time, including one high-traffic period.
- Check channel load speed
- Confirm audio/video sync
4) Get Help Fast if Needed
If anything fails, contact support with device model, app name, and screenshot.
- Tickets for account/billing issues
- Discord for setup guidance
Before Trial Ends
Final Trial Checklist
Complete these checks before deciding whether to continue with a paid plan.
Test at least three channel categories you actually watch.
Test on your primary home network, not only mobile data.
Run one peak-time test to confirm stability.
Open support ticket if you need device-specific optimization.
Need Next Steps?
Finish Trial Strong
Use support if anything blocks setup, or proceed to plans once quality checks pass.